Terms of service

Here's a basic template for the Terms of Service for Thyme & Time, a catering company:

Terms of Service

Effective Date: [Insert Date]

Welcome to Thyme & Time Catering. By using our catering services, you agree to the following Terms of Service. Please read these terms carefully.

1. Services Provided

Thyme & Time Catering offers catering services for various events, including but not limited to weddings, corporate events, private parties, and other special occasions. Our services include menu planning, food preparation, delivery, and setup (if applicable). Specific details about services will be agreed upon at the time of booking.

2. Booking & Confirmation

All bookings are subject to availability. A reservation is only confirmed once a signed contract and a deposit have been received. For bookings made less than [number of days] days in advance, full payment may be required at the time of booking.

3. Payment Terms

  • Deposit: A non-refundable deposit of [amount] is required to confirm the booking. The deposit amount will be deducted from the total service fee.

  • Final Payment: The remaining balance must be paid no later than [insert number of days] days before the event date. If final payment is not received on time, Thyme & Time Catering reserves the right to cancel the service.

  • Payment Methods: We accept payments via [list accepted payment methods, e.g., credit card, bank transfer, etc.].

4. Cancellations & Refunds

  • Client Cancellations: If the client cancels the event:

    • More than [insert number of days] days before the event: Full refund minus the deposit.

    • Less than [insert number of days] days before the event: No refund of deposit.

  • Catering Cancellations: If Thyme & Time Catering must cancel the event due to unforeseen circumstances (e.g., natural disaster, illness), the client will receive a full refund, including the deposit.

5. Menu Customization & Dietary Requirements

We offer a range of menu options and are happy to accommodate dietary restrictions or preferences, such as vegetarian, vegan, gluten-free, and allergy-friendly options. Clients must inform us of any dietary restrictions or preferences at least [insert number of days] days before the event.

6. Event Setup & Delivery

  • Delivery: Delivery charges may apply depending on the event location. These will be outlined in the contract.

  • Setup: If Thyme & Time Catering is responsible for setting up the food, the client must provide access to the venue and facilities [insert time] before the event start time.

7. Responsibility & Liability

  • Client Responsibility: The client is responsible for ensuring the event location is suitable for the catering setup and that the venue meets health and safety regulations.

  • Thyme & Time Catering Liability: Thyme & Time Catering is not responsible for any damage to the venue or property unless caused by our negligence.

8. Food Safety & Storage

Thyme & Time Catering takes food safety seriously and complies with all relevant health and safety regulations. However, once food has been delivered and set up, the client assumes responsibility for proper storage, handling, and serving.

9. Health & Safety

The client is responsible for ensuring that the event venue adheres to health and safety guidelines, including but not limited to accessibility, sanitation, and emergency exits.

10. Force Majeure

Neither party will be held liable for failure to perform obligations under this agreement due to events beyond their control, including but not limited to strikes, weather conditions, or other emergencies.

11. Indemnification

The client agrees to indemnify and hold harmless Thyme & Time Catering, its employees, and agents from any claims, losses, or damages arising from the client’s event, except in cases of gross negligence or misconduct by Thyme & Time Catering.

12. Modifications to Terms

Thyme & Time Catering reserves the right to modify these Terms of Service at any time. Any changes will be communicated to the client, and continued use of our services constitutes acceptance of these changes.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of [Insert Jurisdiction].

14. Contact Information

For any questions or concerns regarding these Terms of Service or our services, please contact us at:

Thyme & Time Catering
[Insert Address]
[Insert Email Address]
[Insert Phone Number]
[Insert Website URL]

This template should be adjusted to your specific legal and business requirements. It's also recommended that you consult with a legal professional to ensure full compliance.